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ISC Consultants Inc. Workforce solutions in Something Directory

 

ISC Consultants, Inc. was founded in 1973 to provide training development and consulting services to the call and contact center industry. From the beginning, ISC has been dedicated to providing measurable, sustainable improvements in the performance of people, processes, and technologies that shape the customer experience. In 2000, ISC introduced the Irene® Workforce Management system for contact centers. This award-winning software uses innovative technology developed exclusively for ISC that provides unparalleled scalability and dramatic advancements in forecasting and scheduling capabilities for contact center managers. The ISC team includes renowned scientists, seasoned telecom managers and consultants, experienced software engineers, and training development experts. ISCs past and present clients include Fortune 500 companies and top-performing smaller firms who seek to optimize points of customer contact.

 

Address: 26 Broadway, Suite 2500, New York, NY 10004
Telephone: (212) 477-8800
Fax: (212) 477-9895
Website: http://www.isc.com/